Returns & Exchanges
At The Porch Swing, we want you to love your outdoor living space. If your purchase isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return.
Prepare the Package
Carefully disassemble your item if necessary and place it back in its original packaging with all hardware and instructions included.
Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing